Returns & Exchanges
At MuskOx Flannels, we stand by the quality of our rugged apparel and offer a 30-day window for returns and exchanges on all unwashed and unworn items. We want to ensure your gear fits perfectly for your next adventure, so we've made our return process as straightforward as possible.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your flannels in their original packaging.
Drop Off Package
Affix the label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Refund or Exchange
After our warehouse inspects the returned gear, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing